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Fulfillment pricing, line by line.

This is the full rate card. No setup fee, no shipping markup, no long-term contract. If a charge is not on this page, ask us about it before you sign anything.

Worked example

What one order actually costs.

A typical direct-to-consumer order with three items, shipped in our standard packaging.

Example: one order, three items
First pick$3.90
Two additional picks at $0.60$1.20
Packaging, pouch and mailer$0.40
Fulfillment total$5.50 plus postage at the carrier’s actual rate
Rate card

Every line we bill

Pick and pack, direct to consumer
Order fee and picks$3.90 for the first pick, $0.60 for each additional pick
Packaging and materials$0.40 per order, bubble pouch and bubble mailer included
Order changes and edits$40.00 per hour, billed in quarter hours
Storage and receiving
Storage$2.95 per pick location. No extra refrigeration fees
Receiving$40.00 per hour, billed in quarter hours
Labeling$0.50 per vial or item that arrives unlabeled. Applied during receiving, billed only when the item ships
Shipping
DomesticUSPS at the actual postage rate, no markup
InternationalActual rate, no markup
Other services
Setup and onboardingNo fee
Software, support and admin work$40.00 per hour, billed in quarter hours
Special projects and rework$37.00 per hour

Rates in US dollars. Business-to-business and pallet shipments are quoted per account.

Pricing FAQ

Is there a monthly minimum?

Tell us your expected volume when you request a quote and we will confirm the terms for your account in writing before you send any inventory.

What is a pick location?

One shelf or bin position holding one product and lot. A brand with ten products, each in one lot, typically uses about ten locations.

Do you really not mark up shipping?

Correct. Postage is billed at the rate the carrier charges us. We earn our money on the fulfillment work, not on the label.

How am I billed?

You receive one consolidated invoice after the end of each month covering fulfillment, storage, packaging, postage and any hourly work.

Can rates change?

Rates can be updated with written notice in advance. Terms are month to month, so you are never locked in to a change you do not like.

Want these numbers run for your volume?

Send us your monthly order count and product mix. We will reply within one business day.